Security
Start your career in security
Training toward the Certificate II in Security Operations — the qualification needed to apply for a Queensland unarmed security officer licence.
The qualification
CPP20218
Certificate II in Security Operations
Covers patrolling, crowd control, conflict management, communication, WHS, legal obligations, incident reporting and first aid. It’s the entry-level qualification for crowd controllers and security officers.

Who it suits
- People wanting work as a crowd controller, security officer or in venue and event security
- Hospitality and event staff moving into security roles
- Employers building a licensed security workforce
From training to licence
Finishing the course is one step. Your licence is applied for separately with the Queensland Government.
Complete the training
Attend the face-to-face sessions and complete your assessments with the partner RTO.
Get your Statement of Attainment or qualification
Issued by the delivering RTO once you’re assessed competent.
Apply for your licence
Apply to the Queensland Government for an unarmed security officer licence. Check the current requirements, including identity and criminal history checks, at qld.gov.au.
Check your eligibility first. Security licences have probity and eligibility requirements set by the Queensland Government. Please check these before you enrol — we’re happy to talk it through.
Who delivers this training? Work Ready Skills is not a Registered Training Organisation (RTO). Nationally recognised units are delivered and assessed under a third-party arrangement with a partner RTO, which issues your Statement of Attainment.
Want to register your interest or ask a question?
We’re not taking enrolments yet. Tell us the course, location and how many people, and we’ll let you know when dates are released.
